Illinois – On Wednesday Chicago resident Stacy Pincus filed a federal lawsuit against Starbucks, claiming the company underfills their iced beverages.
The suit alleged that drinks are almost half ice, which misrepresents the amount of liquid in the beverages, said Courthouse News Service.
According to the court documents, Starbucks deceive its customers because they “unlawfully underfill iced coffee, iced tea, and iced-blended specialty drinks crafted by Starbucks employees.” In the lawsuit, Pincus alleged that, compared to how ice drinks are advertised, consumers often receive nearly half as many fluid ounces, and in the process they get injured.
Pincus’ attorney, Steven A. Hart, told ABC News that his client request is simple: she wants Starbucks to stop this practice and to stop deceiving their clients. But, according to the lawsuit, Pincus is asking the mega-coffee chain to pay over $5 million to all the customers who have purchased an iced beverage in the last 10 years.
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In response to the lawsuit, Starbucks spokesperson Jaime Riley issued a statement to ABC News, affirming that they are completely aware of the plaintiff’s claims but they believe they have no merit. He claims that their consumers understand that ice is an essential component of ‘iced’ beverages; but in case a customer thinks its beverage wasn’t well elaborated, employees will “gladly” remake it.
“Over time, Starbucks customers have experienced rapidly rising prices, while in the process, Starbucks has bought out and taken over numerous smaller competitors,” according to court documents.
Starbucks Corporations in an international coffee chain founded in Seattle, Washington. Is the biggest coffee company in the world, with nearly 17 800 stores located in 50 countries. The company sells coffee, hot drinks, ‘iced’ drinks and several other beverages. They also offer snacks and products such as cups, jars, coffee beans, books, movies, etc.
Source: ABC News